Subscription Policy

Last updated: August 5, 2026

This policy explains how the 30BASE Daily Cognitive Stack subscription works: billing, shipping, cancellation, and refunds. By enrolling, you accept the terms below. 30BASE is a trading name of CLEAR BASE LTD, a company registered in England and Wales (Company No. 17140275).

How it works, in plain terms

Your subscription sends a fresh box of 30 daily sachets, a full 30-day supply, produced to order and delivered every 30 days (a box typically arrives 5 to 8 business days after each charge), so there is nothing to reorder and no gap in your routine. You can start with a one-time box at the same price and no commitment, or subscribe for the automatic monthly delivery. Stopping is as easy as starting: pause or cancel anytime in a couple of clicks from your account, with no phone call. The sections below set out billing, shipping, renewal, cancellation, and refunds in full.

1. What you receive

A 30-day supply of the 30BASE Daily Cognitive Stack, delivered to your address once per billing cycle. Each box contains 30 single-serve sachets, one per day.

2. Billing cycle

• Subscription price: the rate shown at checkout and reflected in your account, charged to your payment method on file at each billing cycle. The monthly plan is $125 every 30 days from day one, and a single box without a subscription is $139. No introductory pricing, no first-month markup, no autorenewal surprise.
• Your first charge runs at checkout. Each subsequent charge runs on the same calendar day each month.
• Taxes apply where required by state or local law.
• A payment receipt is emailed for every charge.

3. Shipping

• Free standard shipping within the United States.
• Orders are fulfilled from our US partner facility. Every box is produced to order; production takes 2 to 3 business days after the charge. Typical transit is 3 to 5 business days, so a box usually arrives 5 to 8 business days after the charge.
• You will receive a tracking link by email when the box leaves the facility.
• We currently ship to the contiguous United States. Shipping to Alaska and Hawaii is handled case-by-case; we do not ship outside the United States.

4. Renewal

The subscription renews automatically on the monthly anniversary of your first order until you cancel. You can manage, skip, or cancel your subscription at any time from your customer account or by contacting us (see Section 11).

5. Skip or pause

You may skip the next charge or pause your subscription for up to 90 days. Skip or pause must be requested at least 48 hours before the next scheduled charge. Requests submitted inside the 48-hour window apply to the following cycle.

6. Cancellation

You may cancel at any time, for any reason, with no fee.

• Cancellation is immediate and stops all future charges.
• Cancellation must be completed at least 48 hours before the next scheduled charge to prevent that charge from running. Cancellations made inside the 48-hour window take effect after the pending cycle.
• You will keep any box that has already shipped.
• To cancel: log in to your account, or email us at support@30base.com with the subject line "Cancel subscription" from the email address on your account.

7. Refunds

• First order, 30-day money-back guarantee: give it two or three weeks if you can, and if it is not for you, email support with your order number any time within 30 days of delivery. We refund the full amount you paid for that box to your original payment method, with nothing held back for shipping or handling: we issue the refund within two business days, and your bank usually posts it in another five to ten. Nothing needs to be shipped back: every box is made to order and printed with your name, so it cannot be resold. One guarantee per customer or household. We cancel your plan at the same time, and any box already charged but not yet shipped is refunded as well.
• Same-day cancellation: change your mind the same day you order, email support, and we cancel the order outright and refund it in full, before the box goes into production.
• Later boxes: cancel or pause anytime before the next charge. Any box charged but not yet in production is refunded in full. Delivered boxes cannot be physically returned, because each one is made to order and printed with your name; see our Returns Policy.
• Damaged, opened, or incorrect shipments: email support within 7 days of delivery with your order number and a photo. We replace the box at no cost, with nothing to ship back.

Full terms, including governing law and dispute resolution, are in our Refund Policy and Returns Policy.

8. Price changes

We may change the subscription price with at least 30 days notice by email to the address on your account. Any new price applies to cycles charged after the notice period. You may cancel before the new price takes effect with no penalty.

9. Failed payments

If a charge is declined, we will retry the payment method on file up to three times over seven days. If all retries fail, the subscription is paused and no box ships. You can update your payment method from your account.

10. Medical disclaimer

30BASE Daily Cognitive Stack is a dietary supplement, not a medication. It is not intended to diagnose, treat, cure, or prevent any disease. Consult a licensed physician before starting any supplement, especially if you are pregnant, nursing, taking medication, or managing a medical condition.

11. Contact

Questions, cancellations, refund requests:

• Email: support@30base.com
• Website: 30base.com
• Customer account: 30base.com/account

We reply to all messages within one business day.

Registered office:
CLEAR BASE LTD
Company No. 17140275
128 City Road
London EC1V 2NX
United Kingdom

12. Governing law

These Terms are governed by the laws of England and Wales. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where non-waivable consumer protection laws in the customer's jurisdiction apply.

For the full terms of sale, see our Terms of Service. For how we handle your data, see our Privacy Policy. For returns and refund rules, see our Return & Refund Policy.